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CE for Pharmacists & Technicians: Strengthening the Leadership Pipeline: Reflective Learning and Connection in Pharmacy Technician Leadership Development

by Sarah Pagenkopf, PharmD

Learning Objectives:
  • Define at least three components of a high-impact pharmacy technician leadership development program.
  • Identify two strategies for promoting connection and peer learning among leadership academy participants.
  • Summarize key engagement considerations in hosting a leadership development event.
  • Describe the value of follow-up coaching sessions and longitudinal learning for pharmacy technician professionals.
  • Recall one method to assess the sustained impact of leadership development experiences on participant performance and growth.

Abstract:
This article presents a structured summary and educational analysis of a recent multi-day pharmacy technician leadership academy that combined in-person workshops with planned longitudinal virtual engagement. Designed to build leadership capacity within the pharmacy profession, the Academy used connection-building activities, collaborative learning formats, and coaching strategies to create a sustainable leadership development experience. This article explores the curriculum design, engagement strategies, and reflective practices used and outlines possible best practices for supporting the professional growth of pharmacy technician professionals. Practical tools and structured follow-up sessions are described as means to extend learning beyond a single event and potentially offer a framework for others who might wish to expand their current leadership offerings to include pharmacy technician professionals, and also those who may wish to implement a similar model.
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2026 January/February Table of Contents

The Journal of the Pharmacy Society of Wisconsin (ISSN 2837-8229)


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  • Home
  • Past Issues
    • Journal Archives
    • JPSW 2026
    • JPSW 2025
    • JPSW 2024
    • JPSW 2023
    • JPSW 2022
    • JPSW 2021
    • JPSW 2020
    • JPSW 2019
    • JPSW 2018
    • JPSW 2017
  • JPSW Supplements
  • Open-Access Series
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  • For Authors and Reviewers
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  • Contact
    • Editorial Advisory Committee